Service | St. Louis, MO
Tell us when and where, and we’ll take care of the rest.
Getting a vehicle serviced shouldn’t take over your day. Between work, school runs and everything else, dropping off a car and waiting for a ride back is a hassle most people would skip.
Ford Pickup and Delivery fixes that. We come to your home or work, take your vehicle to the dealership, service it and bring it back. Here is how it works and what to know before you book.
Quick answer: Ford Pickup and Delivery is complimentary at participating dealers. Tell Dave Sinclair Ford when and where, and we pick up your Ford, service it and return it. Availability and distance may vary.
Where
Home or work
Cost
Pickup and delivery is complimentary
Book it
By phone or in the FordPass App
In this post
How Ford Pickup and Delivery Works
You choose a time and a place, home or work. A Dave Sinclair Ford team member picks up your vehicle, takes it to our service center and returns it when the work is done.
The service itself is billed the same way as any visit. Pickup and delivery doesn’t include parts or repair charges.
What Services Are Included
Warranty and customer-pay repairs are eligible as long as your vehicle is drivable and isn’t part of a roadside event. Routine maintenance like oil changes, tire rotations and brake service all fit.
Coupons, rebates and special offers still apply, so you don’t give up savings for the convenience.
How to Schedule
Call our service team or use the online scheduling option. You can also set up service in the FordPass App on supported smartphones.
Tell us your preferred date, the pickup location and what the vehicle needs. We’ll confirm timing and answer questions about the visit.
St. Louis driver tip: Book early in the week for the best choice of times, and keep your phone handy on pickup day.
Schedule Service
Explore Mobile Service
Updates and Loaner Questions
You decide how we keep you posted, whether that’s phone, text or email. We discuss timing when you book, since every service is different.
A loaner vehicle may or may not be available, and we can talk about alternatives when you schedule. Just ask when you call.
Limits to Know About
Ford Pickup and Delivery is offered by participating dealers and may be limited by availability, distance or other dealer criteria. A vehicle that can’t be driven needs a different solution.
It can’t be combined with roadside assistance at this time. If you aren’t sure whether you qualify, call and we’ll tell you.
When Mobile Service Fits Better
Some jobs can be done where you are. Mobile Service handles things like batteries, wipers, lights and more at your location.
If one option doesn’t suit the job, the other might. Our team can help you pick.
The Basics
What is Ford Pickup and Delivery?
We pick up your vehicle from your home or work, service it at the dealership and bring it back.
Does Ford Pickup and Delivery cost anything?
The pickup and delivery is complimentary. Parts and repairs are billed as usual.
Which Fords are eligible?
Vehicles that are drivable and not part of a roadside event. Call to confirm yours.
Scheduling
How do I schedule?
Call Dave Sinclair Ford or use the online scheduling. You can also use the FordPass App.
Can I change my time or location?
Yes. Contact us and we’ll update the plan.
How do I cancel?
Contact our team as soon as you know your plans changed.
Services and Costs
What repairs are eligible?
Warranty and customer-pay repairs are eligible if the vehicle is drivable.
Can I use coupons?
Yes. Rebates and special offers apply.
Who do I ask about billing?
Call our team for any billing question.
Loaners and Updates
Will I get a loaner?
A loaner may or may not be available. Ask when you schedule.
How long will service take?
It depends on the work. We discuss timing at booking.
How will I get updates?
By phone, text or email, as you prefer.
Limits
Are there distance limits?
Some restrictions may apply. Call us to find out about your address.
Can I use it with roadside assistance?
Not at this time.
What if my vehicle cannot be driven?
Contact us and we’ll help you find the right option.
