Keeping Your Ford Warranty

A Short Review Of Key Warranty Issues

Maintenance: Ford Motor Company states: "It is your responsibility to make sure that ALL of the scheduled maintenance is performed on your vehicle and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Scheduled Maintenance Guide will invalidate warranty coverage on the parts affected by the lack of maintenance. Make sure that receipts for completed maintenance work are retained.

Example:
A sludged engine can be denied if the wrong engine oil and/or filter was used or if the customer did not follow the minimum maintenance schedule for time, mileage, and type of useage on the vehicle.

Modifications, Alterations, Tampering, or Non-Ford parts: Ford has a detailed review of warranty exclusions in the Warranty Guide. Ford Motor Company can deny warranty coverage for modifications, alterations, tampering, or revision of parts on the vehicle as it was built in the factory or if replacement parts are non-Ford parts. Government Emission and Safety requirements are strictly enforced.

A few examples of modifications causing warranty denial of expensive repairs include:

• Performance chips added to the powertrain control module
• Performance enhancing components or software
• Some suspension lift packages which change the designed driveline angle
• Oversized tires
• Catalytic converter modifications
• Other changes to the emissions system
• Alterations to the passive restraint system
• Non-Ford audio/video systems

If you are not sure of the warranty implications please contact us and ask one of our Service Managers before you pay to have a modification installed.

Road Hazard, Accidents, Collisions, & Abuse: Ford Motor Company has a detailed review of warranty exclusions in the Warranty Guide. Some of the warranty exclusions include repairs related to accidents, collisions, road hazard, theft, vandalism, riot, fire, hail, windstorm, earthquake, flood, freezing, stone chips, glass chips, dents, dings, punctures, tears, tree sap, bird droppings, customer applied chemicals or accidental spills, driving through deep water, curbing, overloading, racing, misusing the vehicle, tampering, over-sized tires, lift kits, roll bars, cell phones, non-Ford alarm/auto start/keyless entry, and others.

Ford Motor Co. provides an extensive review of your Ford Warranties in the Warranty Guide in the glove box of your new vehicle. Details of your Ford warranties are there. Ford makes all final decisions on its warranty policy.